Frequently Asked Questions
We offer various shipping options and costs depending on the product, the destination, and the delivery time. You can see the available shipping options and costs for each product on the product page under the “Shipping” tab. You can also see the total shipping cost for your order at checkout before you place your order.
How Long Will It Take to Get My Package?
The delivery time of your package depends on the shipping option you choose, the destination of your order, and the availability of the product. You can see the estimated delivery time for each product on the product page under the “Shipping” tab. You can also see the estimated delivery time for your order at checkout before you place your order. Please note that these are only estimates and not guarantees. We are not responsible for any delays caused by customs, weather, or other factors beyond our control.
How Do I Track My Order?
You can track your order status and delivery by using the tracking number provided in your order confirmation email. You can also log in to your account on our website and go to “My Orders” section to see your order details and tracking information.
How Do I Place an Order?
To place an order on Alshahbndar.com, you need to follow these steps:
- Browse our website and find the products you want to buy. You can use the search bar, the categories menu, or the filters to narrow down your options.
- Add the products you want to buy to your shopping cart by clicking on the “Add to Cart” button on the product page.
- When you are ready to check out, click on the “Cart” icon at the top right corner of the website and review your order details. You can change the quantity or remove items from your cart if needed.
- Click on the “Proceed to Checkout” button and enter your shipping and billing information. You can also choose your preferred shipping method and payment method.
- Review your order summary and confirm your order by clicking on the “Place Order” button. You will receive an email confirmation with your order number and tracking information.
How Should I Contact Customer Support if I Have Any Queries?
If you have any queries about our products or services, you can contact us anytime by email at info@alshahbndar.ae. Our customer service team will respond to you as soon as possible.
Do I Need an Account to Place an Order?
You do not need an account to place an order on Alshahbndar.com. You can check out as a guest and enter your shipping and billing information manually. However, we recommend that you create an account to enjoy the following benefits:
- Faster and easier checkout process
- Access to your order history and tracking information.
- Ability to manage your account details and preferences
- Ability to create and share wish lists
- Ability to receive exclusive offers and discounts
To create an account, you can click on the “Sign Up” button at the top right corner of our website and fill in your name, email, and password. You can also sign up using your Facebook or Google account.